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Unreasonable Hospitality

Sep 21, 2026

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1 min read

Victor Hugo’s bird had an exit plan

The quote is nearly 200 years old. Most people miss the useful part.

Sep 18, 2026

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2 min read

Southwest’s transformation plan: No. No. No. No.

The industry changed completely. Southwest kept 80 percent of the recipe.

Sep 17, 2026

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2 min read